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Selection procedures

  • Pre-selection
  • Interview
  • Tests

Problems and requirements of job interviews

  • Unstructured interviews engender high subjectivity, and thus low validity and reliability
  • Requirements: structured and standardized interview, conducted by more than one interviewer (to increase objectiveness)

Job interview - Behavioral and situational questions

  • Behavioral questions
  • Situational questions

Assessment center

  • Used to make hiring, promotion, or training decisions
  • Focus on
  • Multiple exercises
  • Several candidates
  • Several assessors

Elements of assessment centers

  • Interviews
  • Performance Tests
  • Intelligence and Personality Tests
  • „Mailbox“ Exercise
  • Role Plays (Employee Interview)
  • Case Studies
  • Presentations
  • Group discussions

Quality criteria of selection

  • Validity
  • Reliability
  • Objectiveness

Assessment center - Discussion

  • Good reliability
  • Medium prognostic validity (measure of how well one variable predicts an outcome based on information from other variables)
  • Bad construct valididty (construct validity = the degree to which a test measures what it claims, or purports, to be measuring)
  • Content valididty is assumed to be given

How to improve assessment centers?

  • Construct validity
  • Social valididty

Selection process

  • The HR strategy is defined according to the corporate strategy
    1. Which positions must be staffed? => requirements for the positions
    2. Which applicants to contact? => applicants' profiles
    3. Which selection procedure is suitable? => Comparison of characteristics of the position with the applicant