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Potential pitfalls 


  • Inappropiate tools and methods 
  • Confirmation bias 
  • Data Quality and understanding
  • Data processing and matching 
  • Data sampling 
  • predictions and overfittig

Common challenges of BCA?

  • Culture
  • Disconnect between departments 
  • Relevant data 
  • Intangible metrics 
  • Speed vs. quality 
  • Knowing the why 
  • Analytics for B2B firms 
  • Risk-averse decisions


Benefits from BCA for customers 



  • Reducing search costs
  • Personalized recommendation 
  • Avoiding bad outcomes


Possible Achievements with BCA?



  • Understanding customer profiles 
  • Boosting customer engagement and lead generation 
  • Reducing customer dissatisfaction
  • Predicting future demand 
  • Predicting customer churn


What does a prescriptive model focus on? Name an example 



Recommending optimal decisions or strategies.


A/B Testing

What does a predictive model focus on? Name an example 



Forecasting future events and trend.


Machine Learning algorithms

What does a descriptive model focus on? Name an example 



Summarizing and explaining past data.


Clustering

What are the types of analytical models?


  • Descriptive
  • predictive 
  • prescriptive


What is BCA?



Process of collecting and analyzing dataset related to brands and customers in a systematic way to draw conclusion on marketing strategies and improve business outcomes with the help of analytical tools ad techniques

Jobs und BCA and what job is important for us? 




  • Data Analyst 
  • Data translator 
  • Analystin director


What does brand and customer analytics consist of? 



Marketing knowledge + Analytical and Statistical Skills + Programming skills

How can we transform data into action?

Data -> Cloud Storage -> Analytic Models -> Insights -> Action (Feedback for Data)

What is face validity?

Model aligns with prior belief or intuition regarding the direction of change

What is Quantification?

Model precisely indicates the extent to which one should increase or decrease each marketing action

What is Quantitative Intuition ?

Effective decision-making calls for human intuition to join forces with data instead of replacing it.