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Prosocial behaviour

Acts that are positively valued by society. 

Helping behaviour

Acts that intentionally benefit someone else. 

Altruism

A special form of helping behaviour, sometimes costly, that shows concern for fellow human beings and is performed without expactations of personal gain. 

Nature-nurture controversy

Classic debate about whether genetic or environmental factors determine human behaviour. Scientists generally accept that it is an interaction of both. 

Evolutionary social psychology

An extension of evolutionary psychology that views complex social behaviour as adaptive, helping the individual, kin and the species as a whole to survive. 

Empathy

Ability to feel another person's experiences; identifying with and experiencing another person's emotions, thoughts and attitudes. 

Bystander-calculus model

In attending to an emergency, the bystander calculates the perceived costs and benefits of providing help compared with those associated with not helping.

Empathy costs of not helping

Piliavin's view that failing to help causes distress to a bystander who empathises with a victim's plight. 

Personal costs of not helping

Piliavin's view that not helping a victim in distress can be costly to a bystander. 

Empathic concern

An element in Batson's theory of helping beahaviour. In contrast to personal distress, it includes feelings of warmth, being soft-hearted and having compassion for a person in need. 

Modelling

Tendency for a person to reproduce the actions, attitudes and emotional responses exhibited by a real-lide or symbolic model. Also called observational learning. 

Social learning theory

The view championed by Bandura that human social behaviour is not innate but learnt from appropriate models. 

Learning by vicarious experience

Acquiring a behaviour after observing that other person was rewarded for it.

Just-world hypothesis

According to Lerner and Miller, people need to belive that the world is a just place where they get what they deserve. As evidence of undeserved suffering undermines this belief, people may conclude that victims deserve their fate. 

Bystander intervention

This occurs when an individual breaks out of the role of a bystander and helps another person in an emergency. 

Bystander effect

People are less likely to help in an emergency when they are with others than when alone. The greater the number, the less likely it is that anyone will help. 

Emergency situation

Often involves an unusal event, can vary in nature, is unplanned and requires a quick response. 

Diffusion of responsibility

Tendency of an individual to assume that others will take responsibility. This is a hypothesised cause of the bystander effect.

Fear of social blunders

The dread of acting inappropriately or of making a foolish mistake witnessed by others. The desire to avoid ridicule inhibits effective responses to an emergency by members of a group. 

Attachment styles

Descriptions of the nature of people's close relationships, thought to be established in childhood. 

Terror management theory

The notion that the most fundamental human motivation is to reduce the terror of the inevitability of death. Self-esteem may be centrally implicated in effective terror management. 

Sociocultural theory

Psychological gender differences are determined by individuals' adaptations to restrictions based on their hender in their society. Also called social role theory. 

Prior commitment

An individual's agreement in advance to be responsible if trouble occurs: for example, committing oneself to protect the property of another person against theft. 

Social support network

People who know and care about us and who can provide back-up during a time of stress. 

Norms

Attitudinal and behavioural uniformities that define group membership and differentiate between groups. 

Reciprocity principle

This is sometimes called the reciprocity norm, or 'the law of doing unto others what they do to you'. It can refer to an attempt to gain compliance by first doing someone a favour, or to mutual aggression, or to mutual attraction. 

Social responsibility norm

The idea that we should help people who are dependent and in need. It is contradicted by another norm that discourages interfering in other people's lives. 

Commons dilemma

Social dilemma in which cooperation by all benefits all, but competition by all harms all.