Take Aways Paper "The Coming Commoditization of Processes" by Thomas Davenport HBR.docx

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Uploaded by Nicolas Gunkel at 2014-03-17
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The document highlights the key insights I derived from the Harvard Business Review article by Davenport, which is mandatory reading for the exam. There is no guarantee for completeness. I personally will use it as a refresher when preparing for the exam.

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